CLUBLAPTOP’S RESPONSE has been phenomenal so far. The company started franchising in December 2009, and within two months has opened 16 stores in 13 cities of India. The inquisitiveness of the people about the company has been so exceptional that the company plans to open 300 stores all across India by 2011.
At franchise exhibitions, Clublaptop counter was always filled with more and more people, eager to know more about the company and their queries were cleared by the one-to-one sessions. The tremendous responses from franchisees and consumers alike have been taken in a positive way with the assurance of success guaranteed in future and a clear indicator of entrepreneurs seeking tech service franchisees.
Chief executive officer of Re-feel, Alkesh Agarwal says, “There is a dearth of proper after-sales services in the laptop segment and services provided by the OEM are very time-consuming as well as costly. Our focus is to offer quality services at a reasonable price.”
Speaking about the venture, Agarwal emphasized, “We have excellent contacts nationally as well as internationally, and hence procure spare parts and related equipment from these locations. We have always maintained one objective and that is never to compromise on quality. Hence, it is our endeavor to offer the best services at reasonable prices. ”
While speaking on the predominance of laptops in today’s world, Agarwal added, “These days, laptops are outshining desktops. A laptop offers mobility and ease of use, while desktops are on a steady decline, both in terms of usage as well as in sales in the metro markets. Also, desktops have proper after-sales support team, whereas in the laptop segment, dearth of proper services is plaguing the field. It is in this realm that we are targeting to venture into this segment,” Agarwal added.
However, Clublaptop does not merely want to reach the pinnacle of success alone. With multiple franchisees as part of the Clublaptop family, the company aims to achieve success by enhancing the broader community of franchisees and consumers and in due course of time create an ambiance for the development of a good and responsible corporate citizen.
Along with laptop services, Clublaptop plans to showcase a wide range of laptop accessories. Hence, it aims at being a one-stop solution to offer quality service to laptops as well as provide the latest gadgets when it comes to laptop accessories.
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